About the publication

The Banking Dossier reports on the infrastructure of payments: acquirers, payment service providers, card network rules, chargeback economics and the compliance obligations that sit between a merchant and a bank.

What we do

Our interest is in a specific gap — the distance between a rule as written and a rule as applied. The card networks publish their rulebooks. Anti-money-laundering law sets out what a payment provider must establish about its customers. Both are public. What neither tells you is what happens in practice, and that is the question we set out to answer, case by case, with documents.

How we work

Anyone named in our reporting receives a written enquiry before publication and a reasonable deadline to respond. Statements we receive are published in full alongside the article they concern. Where an article rests on our own observation, we describe how that observation was made, so a reader can reproduce it.

We do not state as fact anything we cannot show. Where a question remains open, we say so.

Author pen names

Our reporting appears under author pen names. Editorial responsibility rests with the person named in the imprint. Payment and compliance reporting touches on parties with a direct commercial interest in the identity of the person writing about them; separating names by subject area also keeps editorial roles distinct. The standard for the work does not change with the name on the byline.

Disclosure

Capital Insight Ltd is part of a group with commercial interests in digital content distribution. Articles that touch on those interests carry a disclosure note. We publish this because the question — who owns you, and do they compete with the businesses you report on — is a fair one, and better answered in advance than under pressure.

Contact

Editorial enquiries: [email protected]
Confidential tips: [email protected] — we do not disclose information that could identify a source.